PATIENT INFORMATION
Welcome! If you're looking for new patient information at our Cave Creek dentist office, you've come to the right page. Starting with a new dental team can feel like a lot, so we put together this guide to help you feel ready before you ever walk through our door. We accept a wide range of dental insurance plans, and for patients without coverage, we offer an in-house Dental Savings Plan that keeps care affordable. Just as important, our neighbors tell us they feel genuinely welcomed here, and that warm, neighborly care is something our whole team works hard to keep up at every visit.
Have questions before you book? Call us at (623) 303-8089 and our friendly staff will walk you through anything on this page.
01 — YOUR FIRST VISIT
Your first visit is really about getting to know each other. Dr. Madison Kapers and the team will review your health history, take any needed X-rays, and do a thorough exam of your teeth and gums. We'll talk through what we find in plain, easy-to-understand terms, no confusing jargon, and go over any recommended next steps together. If you have questions about cost or treatment options, this is the time to ask. Patients often tell us how much they appreciate that our team takes time to explain everything clearly.
To make your visit go smoothly, please bring:
02 — PAPERWORK
We keep new patient forms simple and straightforward. If you'd like to save time at check-in, give our office a call and we can send forms ahead so you can fill them out at home. Otherwise, just arrive a little early and our front desk team will get you set up. Either way, we'll make sure you're comfortable and never rushed through the paperwork.
03 — VISIT DETAILS
We're open Monday through Thursday from 8am to 5pm and Friday from 8am to 12pm. We ask that you give us at least 24 hours' notice if you need to reschedule, so we can offer that time to another patient. Payment is expected at the time of service unless other arrangements have been made in advance. Our team is always happy to talk through your options if you have questions about cost or scheduling.
04 — COVERAGE
most major PPO plans is one of our primary insurance partners, and we work with many other dental insurance plans as well. If you don't have insurance, our in-house Dental Savings Plan gives you discounted rates on cleanings, exams, and other common treatments, so cost doesn't have to stand between you and a healthy smile. Visit our Insurance & Financing page for a closer look at what we accept and how our membership plan works.
Want to hear from patients like you? Check out our Patient Testimonials page, or learn more about our team on the About Us page.
We check your benefits, explain likely coverage, and file the paperwork for you.
Discounted rates on cleanings, exams, and common treatments. Learn more →
05 — ANSWERS
We accept most major PPO plans. Our team will look at your specific plan, tell you what it is likely to cover, and file the paperwork on your behalf so you get every dollar of the benefit you have already paid for.
No problem at all. We offer an in-house Dental Savings Plan that gives uninsured patients discounted rates on cleanings, exams, and other treatment. Ask our team for details when you call to schedule.
Please plan to arrive about 15 minutes before your scheduled time. This gives you a few minutes to finish any paperwork and settle in before we get started.
06 — BOOK
You've read through the details, so the next step is simple: reach out and let us take care of the rest. Our team is ready to answer questions, check your insurance, and find a time that works for your schedule. Explore our full range of services whenever you're ready to see what else we offer.
